Privacy Policy

Effective Date: August 1, 2024

1. Introduction

Welcome to VertexNode AI. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our AI-driven real estate solutions.

2. Information We Collect

2.1 Personal Information:

We may collect personal information that you voluntarily provide to us when you register on our site, express an interest in our products or services, or contact us directly. This information may include:

• Name
• Email Address
• Phone Number
• Company Name
• Property Preferences

2.2 Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device and usage of the site, including:

• IP Address
• Browser Type
• Operating System
• Access Times
• Pages Viewed

2.3 Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies help us improve your experience by remembering your preferences and providing you with relevant content.

3. How We Use Your Information

We use the information we collect or receive to:

• Provide, operate, and maintain our website and services.
• Improve, personalize, and expand our website and services.
• Understand and analyze how you use our website and services.
• Communicate with you, including customer service, to provide updates and other information.
• Process transactions and manage orders.
• Send you marketing and promotional communications, if you opt-in to receive them.
• Fulfill and manage our obligations under any contract with you.

4. Sharing Your Information

We may share your information in the following situations:

4.1 Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4.3 Legal Obligations:

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4.4 Business Interactions:

If you interact with other users or customers through our services, your information may be visible to those users.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have implemented measures designed to secure your information, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

6. Your Privacy Rights

6.1 Access and Correction:

You have the right to request access to or correction of the personal information we hold about you. You may contact us using the details provided below to request access to your information.

6.2 Opt-Out:

You have the right to opt-out of receiving marketing communications from us at any time. You can unsubscribe by following the instructions provided in those communications or by contacting us directly.

6.3 Data Deletion:

You may request the deletion of your personal data, subject to certain legal obligations we may have to retain some data.

7. Use of WhatsApp Business API

7.1 WhatsApp Communications:

When you connect your WhatsApp number to our services, we may use WhatsApp Business API to communicate with you. Your phone number and chat history will be used in accordance with WhatsApp's terms of service and privacy policy.

7.2 Dual Use of WhatsApp:

You may continue to use WhatsApp on your phone while our AI agent operates simultaneously. Our system is designed to work in the background, ensuring seamless communication without interrupting your personal use of WhatsApp.

8. Compliance with Facebook Policies

Our business operations comply with Facebook's privacy and data protection policies. We ensure that all data collected via Facebook integrations, including through the WhatsApp Business API, is handled in accordance with Facebook's terms of service and data protection guidelines.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read the privacy policies of any linked sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

VertexNode AI
Email: contact@vertexnodeai.com
Phone: +64 274 275967
Address: Rototuna, Hamilton, Waikato, New Zealand